Multiple studies demonstrate that aligning website design and information architecture with users' cognitive schemas and mental models successfully improves navigation, usability, and user satisfaction.
The retrieved papers consistently support the claim that aligning website design with users' mental models and cognitive frameworks improves navigation, usability, and user satisfaction. Card-sorting methodologies and user-centered design studies (such as papers [1], [4], [5], [6], and [9]) explicitly leverage cognitive frameworks to structure website information and navigation effectively. There is no evidence in the provided literature contradicting this claim.